Zeda.io
Zeda.io transforms customer feedback into actionable product intelligence through AI-powered analysis. Unify interviews, surveys, CRM, and analytics data in one platform.
AI product discovery platform to aggregate, analyze, and act on feedback—integrates interviews, surveys, CRM, analytics to uncover what, why, and when to build next. All insights, all in one place, fast.
Zeda.io unifies voice-of-customer data from every touchpoint into actionable product intelligence, helping teams prioritize features, validate roadmaps, and align strategies with real customer needs through advanced AI analysis and automated insight generation.
Key Features:
- VoC unification across all customer touchpoints
- AI analysis of complaints, requests, churn patterns, and lost deals
- Auto-prioritization with opportunity scoring
- Deep feedback analytics and sentiment tracking
- CRM and product analytics integration
- 5000+ app integrations via Zapier and direct connections
- Interview and survey import capabilities
- Timeline and roadmap builder with public/private options
- Team management and collaboration tools
- Chrome extension for real-time feedback capture
- AI-powered insight generation and recommendations
- Advanced reporting and export functionality
- Task and ticket synchronization
- Direct insights to Jira, Slack, and Asana
- Enterprise-grade data privacy and security (SOC2)
- Multi-language support with habit templates
- Newsletter and notification system
- Chrome extension and iOS app
Benefits:
- Know customer needs instantly with real-time analysis
- Align teams around validated customer insights
- Never miss feedback with automated collection
- Faster go-to-market with data-driven decisions
- Defend roadmap choices with customer evidence
- Win more deals with competitive intelligence
- Boost retention through proactive issue resolution
- Save time with automated insight generation
- Create easy reports for stakeholders
- Scale product discovery across large organizations
Use Cases:
SaaS Companies: Transform customer feedback into product strategy. Use AI to identify feature gaps, prioritize development, and reduce churn through proactive improvements.
Product Teams: Centralize all feedback sources for comprehensive product intelligence. Make data-driven roadmap decisions backed by real customer evidence and competitive analysis.
Product Managers: Streamline feedback analysis and stakeholder reporting. Automatically surface high-impact opportunities and validate feature requests with quantified customer demand.
Startups: Build products customers actually want from day one. Leverage affordable voice-of-customer analytics to compete with larger competitors through superior customer understanding.
Customer Experience Teams: Identify experience gaps and improvement opportunities. Track sentiment trends and proactively address issues before they impact retention and growth.
Sales Teams: Understand why deals are won or lost with competitive intelligence. Use customer insights to improve sales messaging and identify upsell opportunities.
User Experience Researchers: Scale research impact with automated analysis. Transform qualitative feedback into quantitative insights that drive design and development decisions.
Agencies: Deliver superior client results with data-driven recommendations. Use comprehensive feedback analysis to optimize campaigns and demonstrate measurable value to clients.
Customer Research: Democratize insights across organizations with self-service analytics. Turn research findings into actionable recommendations that influence product strategy.
Innovation Teams: Identify market opportunities and validate concepts faster. Use voice-of-customer data to guide innovation priorities and reduce development risks.
