Libraria

Empower your team, SaaS, or SMB with Libraria’s zero-code AI platform for building custom chatbots, searchbars, and FAQ widgets.
Transform customer support, onboarding, and content discovery with powerful GPT/LLM integration and seamless website embedding.

Key Features

• Custom AI Chatbots & Searchbars – Build intelligent conversational interfaces and search tools
• Zero-Code Platform – No programming required, drag-and-drop simplicity
• GPT/LLM Model Selection – Choose from multiple AI models including GPT-4, Claude, and more
• Multi-Source Data Ingestion – Upload files, connect URLs, import documents and databases
• Flexible Embedding Options – Chat widgets, FAQ pop-ups, search bars, and full-page experiences
• Advanced Analytics & UTM Tracking – Monitor performance, user interactions, and conversion metrics
• API & Integration Ready – Connect with Slack, WhatsApp, Zapier, Discord, Pipedream, and more
• User Identification & Lead Collection – Capture visitor data and generate qualified leads
• Prompt & Response Refinement – Fine-tune AI responses for optimal accuracy
• Rich Media Support – Include photos, links, and visual snippets in responses
• Privacy & Security Controls – Protected and public bot options with enterprise-grade security
• Team Collaboration & Role Management – Multi-user workspaces with granular permissions
• Content Curation & Feedback – Manage knowledge bases and collect user feedback
• Seamless Website Integration – Embed anywhere with simple code snippets

Core Benefits

• Reduce support tickets by 70% with intelligent AI assistance
• Improve user engagement through instant, accurate responses
• Scale customer support without increasing headcount
• Enhance onboarding experiences with interactive guidance
• Accelerate lead generation through conversational forms
• Optimize content discovery across websites and apps
• Maintain brand consistency with customizable chat interfaces
• Access actionable insights through comprehensive analytics

Use Cases

SaaS Companies: Streamline customer onboarding, reduce support load, and improve user activation rates through intelligent chatbots that guide users through complex workflows and troubleshoot common issues.

SMBs & E-commerce: Boost sales conversions with AI shopping assistants, automate customer service, and provide 24/7 support for product inquiries, order tracking, and return processes.

Customer Support Teams: Transform support operations with AI-first assistance that handles routine queries, escalates complex issues appropriately, and maintains detailed interaction logs for quality assurance.

Educational Institutions: Create interactive learning assistants, automate student inquiries, and provide instant access to course information, schedules, and academic resources through conversational interfaces.

Marketing Teams: Generate and qualify leads through intelligent chatbots, segment visitors based on interactions, and create personalized content recommendations that drive engagement and conversions.

HR Departments: Automate employee onboarding, answer policy questions, facilitate internal communications, and streamline recruitment processes with AI-powered assistance and document management.

Lead Generation: Capture high-quality prospects through conversational forms, qualify leads automatically, and integrate seamlessly with CRM systems for streamlined sales processes.

Digital Product Managers: Enhance user experiences with contextual help, gather product feedback, conduct user research, and improve feature adoption through intelligent in-app guidance.

User Reviews